Privacy Policy

Effective Date: September 1, 2025

Dewan Global Services SPC
Al-Duqm, Sultanate of Oman

1. Introduction

Dewan Global Services SPC (“we,” “our,” or “us”) operates this website and provides international trading, sourcing, maritime, and logistics coordination services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us regarding our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request consultation, or submit an inquiry, we may collect:

• Full name
• Company name
• Email address
• Phone number
• Country or location
• Service-related details included in your message

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and usage data

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and consultation requests
• Provide and coordinate our trade and logistics services
• Improve website performance and user experience
• Communicate regarding service updates or relevant information
• Maintain internal records and compliance requirements

We do not sell, rent, or trade your personal data.

4. Data Sharing and Disclosure

We may share information only when necessary:

• With trusted service providers supporting our operations
• To comply with legal obligations
• To protect our legal rights and business interests
• With your explicit consent

All third-party service providers are required to maintain confidentiality and data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no online transmission method is 100% secure.

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic.

You can configure your browser to refuse cookies. However, some features of the website may not function properly without them.

7. Data Retention

We retain personal data only for as long as necessary to fulfill:

• Operational purposes
• Legal and regulatory requirements
• Contractual obligations

After this period, data is securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Dewan Global Services SPC
Al-Duqm, Sultanate of Oman

Phone: +968 91625831
Email: info@dewanglobalservices.com